FAQ

What type of water heaters are there?

There are both storage tank, and tankless hot water heaters. Storage tank water heaters have insulated tanks where water is heated and stored until it is needed. Tankless water heaters do not store water, but rather heat water as it passes through the system when needed. 

Are there things I should do to maintain the plumbing in my home?

Yes, as professionals, SAP recommends an annual walk through of your home inspecting all plumbing fixtures, and water heaters to make sure that there are no failures.

How do I remove the white build up from my faucets, and what is it?

The white buildup around your faucet heads are mineral deposits. The easiest way to remove the deposits is to fill a plastic bag with vinegar. Secure the bag around the faucet head, leave the bag on the faucet overnight and use an old toothbrush to remove any additional deposits. 

Do all leaky fittings need to be replaced?

Yes, ultimately, any loose or leaky fitting will need to be replaced. It is recommended to do it as soon as you notice the leak in order to avoid costly repairs.

Is there a temporary way to fix a leaking fitting?

Yes. Your best option is to use fiberglass repair tape. Find the problematic fitting, start wrapping the tape at the outside of one side of the fitting, and continue wrapping until you’ve gone one inch past the other side of the fitting onto the pipe.  Another option involves plumbers putty. Sometimes you can apply putty around a loose fitting to solidify the seal and rebuff any leak.

What does Limited Warranty mean?

At SAP Home Repair Services we stand behind our quality work for a long time. In addition to the parts warranties provided by the manufacture, SAP Home Repair Services offers 25 year limited* warranty for its labor on repiping services.